RETURNS & EXCHANGES

All swim & accessories must be unwashed, unworn with tags & liners still in tact. Items must be in original condition including the original packaging. 

We offer a store credit & free exchanges for returned items. All items can be returned within 14 days of receipt of your shipment. For sanitary reasons, please try on swimwear over your underwear, an exchange or return will not be processed if received items show signs of wear or are soiled/stained.

Please note; Sale items are not refundable thus, not eligible for returns. This includes items purchased with a discount of 15% or more.

Yes! Simply fill out the subject fields & select the items for return. You will then be prompted with shipping guidelines via email once the return request is approved. Please click here to be begin your return.

Return postage is at the expense of the customer although, if you are exchanging an item, we will cover the cost of your new parcel that will be delivered to you.

Please Note; Original shipping charges are non-refundable.

Yes, these items do follow the same conditions of any returned items for approval. They must be; unwashed, unworn with tags & liners still in tact. 

 All items can be exchanged within 14 days of receipt of your shipment.

Non-Exchangeable items include; Sale items including items purchased during flash sales or with a code above 15%, PR gifting or promotional items with retail value as well as, items that have been worn or are soiled/stained without tags and liners.

Any items not in original condition will be issued back to you via our returns team. Shipping costs will be the the customers responsibility. 

For any further concerns, please contact our customer service team at, info@cultira.com